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Average Ratings 0 Ratings

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features
design
support

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Description

Enhance your business continuity and foster growth by engaging with all your trading partners in real-time, injecting speed, agility, and resilience into your supply chain operations. The SAP Business Network allows you to collaborate seamlessly with every partner in your supply chain ecosystem, which includes suppliers, logistics providers, maintenance contractors, and asset operators. This platform offers exceptional visibility across all supply chain processes, helping you to bolster the resilience of your business. You can connect with a diverse range of trading partners and suppliers, regardless of their size or type, using a flexible and scalable network. By sharing vital information with your suppliers, you can refine forecasting and mitigate the risk of disruptions within the supply chain. In addition, you can proactively identify and manage risks in collaboration with your suppliers. Transforming manual processes related to supply chain management, asset upkeep, and procurement can significantly boost productivity, reduce operating expenses, and liberate valuable FTE resources for more strategic initiatives. Ultimately, this comprehensive approach enables your business to thrive in an ever-evolving market landscape.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Ariba Network Yes 
Hyperlex Yes 
Latitude WMS Yes 
SAP Ariba Discovery Yes 
SAP Ariba Supplier Management Yes 
SAP Ariba Supply Chain Collaboration Yes 
SAP Asset Intelligence Network Yes 
SAP Global Trade Services Yes 
SAP Joule Yes 
SAP S/4HANA Cloud Public Edition Yes 
SAP Store Yes 
VIDchain Yes 
VIDsigner Yes 

Integrations

Ariba Network No 
Hyperlex No 
Latitude WMS No 
SAP Ariba Discovery No 
SAP Ariba Supplier Management No 
SAP Ariba Supply Chain Collaboration No 
SAP Asset Intelligence Network No 
SAP Global Trade Services No 
SAP Joule No 
SAP S/4HANA Cloud Public Edition No 
SAP Store No 
VIDchain No 
VIDsigner No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SAP

Country

Germany

Website

www.sap.com/products/business-network.html

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Alternatives

Alternatives