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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Runbook is an independent operations platform that transforms the workflow of an operations team into AI-driven agents capable of executing tasks from start to finish within existing business systems. These agents can function across various communication channels such as phone calls, emails, SMS, Microsoft Teams, Slack, web chat, as well as within ERP and CRM systems, spreadsheets, vendor portals, and even older systems that lack APIs by utilizing browser automation. Teams articulate their workflows using simple language and supply standard operating procedures, training materials, call recordings, carrier guidelines, and historical work data to enable the agent to understand the operational processes thoroughly, including exceptional scenarios and informal knowledge. Unlike a co-pilot, the agent takes full ownership of the entire workflow, managing everything from the initial incoming request to system updates and resolution. Capable of streamlining tasks such as scheduling appointments, managing accounts payable and receivable, overseeing order processing, providing status updates, coordinating with vendors, making calls, and conducting follow-ups, the agent significantly enhances operational efficiency. In doing so, it allows teams to focus on more strategic initiatives while routine operations are handled seamlessly.

Description

Bid farewell to the hassles of manual coding and accelerate the creation of agents like never before. Simply articulate your requirements, and SmythOS will generate it based on your conversation or image, leveraging top-tier AI models and APIs tailored to your needs. You can utilize any AI model or API, seamlessly integrating with platforms such as OpenAI, Hugging Face, Amazon Bedrock, and countless others without needing to write a single line of code. With a library of pre-built agent templates, you can access agents that are ready to function for various use cases instantly; all it takes is a click of a button and your API keys to connect. It's essential that your marketing team does not have access to agents interacting with your code, and we ensure that protection. Establish dedicated spaces for each client, team, and project with comprehensive user and permission management capabilities. You can choose to deploy on-premises or on AWS, while integrating with Bedrock, Vertex, Adobe, Salesforce, and much more. Enjoy explainable AI with complete oversight over data flows, including audit logs, encryption, and authentication measures. You can engage in conversations with your agents, assign them bulk tasks, review their logs, set work schedules, and perform an array of additional functions to streamline your operations efficiently. This innovative approach empowers your team to focus on strategy and creativity, leaving the technical complexities to SmythOS.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
AWS Marketplace
Adobe Commerce
Amazon Bedrock
Corrigo
Gemini Enterprise Agent Platform Notebooks
Hugging Face
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Microsoft Teams
OpenAI
Oracle Cloud Infrastructure
SAP Cloud Platform
ServiceChannel
ServiceMax
Slack
Snowflake
WhatsApp

Integrations

Salesforce
AWS Marketplace
Adobe Commerce
Amazon Bedrock
Corrigo
Gemini Enterprise Agent Platform Notebooks
Hugging Face
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Microsoft Teams
OpenAI
Oracle Cloud Infrastructure
SAP Cloud Platform
ServiceChannel
ServiceMax
Slack
Snowflake
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Runbook

Founded

2025

Country

United States

Website

myrunbook.com

Vendor Details

Company Name

SmythOS

Website

smythos.com

Product Features

Alternatives

No Alternatives

Alternatives