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features
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support

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Description

Ruckus SPoT, or Smart Positioning Technology, stands out as the first cloud-based suite of location-based services (LBS) for Smart Wi-Fi, offering carriers and enterprises the opportunity to implement a diverse array of value-added services that can significantly boost their profitability while improving users' online experiences. The latest iteration of this technology, known as Cloud Hosted SPoT 2.0, facilitates real-time analytics on a large scale, enabling accurate indoor positioning and effective LBS. It equips users with tools for developing radio maps, calibrating specific venues, and seamlessly integrating with mobile applications to provide contextually relevant services. In addition, SPoT features advanced capabilities such as heat mapping, footfall analytics, and dwell time assessments, which are vital for optimizing the use of space and fostering greater customer engagement. This innovative technology not only empowers businesses to understand user behavior better but also enhances their ability to create tailored experiences that meet the needs of their clientele.

Description

Enhancing your hospitality business can be achieved with the right tools designed to encourage customer loyalty and drive growth. By implementing time-saving technologies, you can set the stage for success, such as offering WiFi that not only attracts patrons but encourages them to return. A modest increase of just 5% in repeat visits can result in a significant profit surge, ranging from 25% to 125%. Our platform simplifies customer engagement, allowing you to maintain meaningful connections without dedicating excessive time to marketing efforts. If you already have wireless internet access points or hardware, you're well on your way to benefiting from this system. Simply upload your logo, customize your background, and gather a few insights about your clientele. Through automated marketing messages, you can actively engage with your customers, which leads to higher retention rates. After setting everything up, you'll witness a notable increase in returning customers and overall business expansion. Leverage real-time analytics to gain a deeper understanding of customer behaviors and interactions, allowing you to refine your strategies for even greater success. This approach not only enhances customer experience but also fosters a loyal customer base, which is essential for any thriving hospitality enterprise.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Fydelia
Axis LMS
Mailchimp
PayPal
RaGaPa CaptiveXS
Stackreaction
Textlocal
Wufoo
Zapier
me&u

Integrations

Fydelia
Axis LMS
Mailchimp
PayPal
RaGaPa CaptiveXS
Stackreaction
Textlocal
Wufoo
Zapier
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RUCKUS Networks

Founded

2004

Country

United States

Website

support.ruckuswireless.com/products/74-ruckus-spot#f-product-facet=SPoT

Vendor Details

Company Name

Stampede

Founded

2015

Country

United Kingdom

Website

stampede.ai

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Alternatives

Alternatives

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