Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Elevate your business operations with a comprehensive Windows-based solution designed to streamline job and customer management, monitor your team's time and materials, and analyze your business outcomes. Bid farewell to cluttered sticky notes, as our software efficiently handles input, tracking, messaging, and processing for every incoming call, seamlessly transforming it into a scheduled job. You can easily manage customer relationships, keep tabs on ongoing jobs, and access both job statuses and customer history. The customized map of your service area allows you to visualize the geographic locations and timing for each job, with technician routes displayed in a clear, color-coded manner. Additionally, our planner view, resembling a calendar, offers an intuitive overview of your technicians' daily schedules. You can also oversee your preferred inventory levels, monitor stocked parts, and manage unique items, ensuring that special order parts are readily available for specific jobs, ultimately enhancing your operational efficiency.
Description
mobileX-Dispatch displays all resources, the current planning overview and system messages to the dispatcher in one place. You can personalize your view and have orders displayed on a map, calendar, Gantt chart or list. MobileX-dispatch uses the order information to determine the skills required for the job. The dispatcher can see who is available to complete the job by looking at the list of qualified technicians. The map view shows the dispatcher which technician is closest to the job. The dispatcher can schedule the appointment with the customer using the module "appointment". mobileX-Dispatch allows dispatchers to view all possible execution dates in a tabular format. The dispatcher can assign priority to the parameters "additional travel times", "utilization" or "appointment".
API Access
Has API
API Access
Has API
Integrations
ServiceBench
Pricing Details
$150 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rossware
Country
United States
Website
www.rossware.com
Vendor Details
Company Name
mobileX
Founded
2000
Country
Germany
Website
www.mobilexag.de/en/software-for-resource-planning
Product Features
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management