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Description
Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.
Description
WrenchPilot is a cloud-based management solution powered by AI, tailored specifically for repair shops focusing on diesel and heavy-duty trucks, serving as a comprehensive operational “command center” that streamlines disparate tools and manual processes. This platform offers immediate insight into all aspects of the shop, encompassing technician performance, job progress, parts utilization, and overall profitability, empowering shop owners to manage operations using real-time data instead of relying on outdated reports. It integrates essential functionalities such as tracking technician hours, managing jobs and workflows, invoicing, maintaining customer and vehicle records, and monitoring parts inventory into one cohesive system, ensuring that each process, from clocking in to final payment, is interconnected and updated in real-time. A notable feature is its unique “Performance Intelligence Layer,” which incorporates AI into everyday workflows to facilitate the automation of administrative duties, produce job estimates, recommend necessary parts, and track vital performance metrics such as labor efficiency. This intelligent integration not only enhances productivity but also allows for more informed decision-making within the shop.
API Access
Has API
API Access
Has API
Integrations
QuickBooks Online
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rome Technologies
Founded
1997
Country
United States
Website
www.rometech.com
Vendor Details
Company Name
WrenchPilot
Country
United States
Website
wrenchpilot.io
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
