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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Rolta is at the forefront of digital transformation, providing innovative IP-based solutions. The Rolta OneView™ platform, which has received numerous accolades, is the result of over thirty years of expertise in engineering, geospatial, IT, and analytics. Rolta presents an all-encompassing Business Intelligence and Big Data analytics solution designed to help organizations achieve both operational and business excellence. Companies in asset-intensive sectors gain immediate business benefits from the solution's role-specific actionable insights, a library of more than 3000 pre-built analytics tailored to various industries, established knowledge models, and an architecture that ensures cross-functional performance integrity. The Rolta OneView™ Enterprise Suite delivers distinctive business advantages through its role-focused actionable insights, aligning operational and business intelligence for strategic organizational impact. By leveraging this comprehensive suite, organizations can make well-informed decisions that pave the way for meaningful business transformation and success in a competitive landscape.

Description

TeleMate.Net's Predictive UC Analytics solution converts intricate communication patterns into valuable business insights, equipped with secure, role-specific access controls that ensure its effectiveness throughout the organization. Experience quicker resolutions for service quality concerns while enhancing operational efficiencies for both IT teams and other business participants. Utilize one comprehensive platform for UC&C service assurance along with workplace analytics. Connect communication events through various methods, offering enhanced perspectives and deeper insights. Establish role-based controls that empower employees to engage with user-friendly, interactive dashboards. Employ statistical modeling of all session activities to anticipate future performance trends, whether for tomorrow, next week, or next month. Disseminate information at any time, frequency, or format, ensuring availability when it is most needed. Achieve thorough visibility into voice, video, contact center, and collaboration technologies using a unified solution, ultimately fostering a more informed and agile business environment. This all-encompassing approach not only streamlines decision-making processes but also enhances overall organizational effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Cloud Platform Yes 

Integrations

SAP Cloud Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9,995 per user per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rolta

Country

India

Website

www.rolta.com/products/rolta-oneview/

Vendor Details

Company Name

TeleMate.Net Software

Founded

1986

Country

United States

Website

www.telemate.net

Product Features

Big Data

Collaboration No 
Data Blends No 
Data Cleansing No 
Data Mining No 
Data Visualization No 
Data Warehousing No 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

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HPE OneView

Hewlett Packard Enterprise