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features
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support

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Description

Most multi-channel resellers run three or four tools: one for orders, one for labels, one for stock, and a spreadsheet to find out what they actually made. Rilk is one system for all of it. Orders from Amazon, Walmart, eBay, Shopify, WooCommerce, Etsy, Back Market, Newegg, Wayfair and Mirakl retailers such as Best Buy and Macy's come into one queue. You rate-shop and buy the label on the order, on your own UPS, FedEx or USPS account or on Rilk's negotiated UPS and FedEx rates, and tracking goes back to the channel. Amazon Buy Shipping and Walmart Buy Shipping are on the same screen. On Pro, stock lives in one pool with warehouses, bins and serials behind it, and quantities push to each channel you switch on. Purchase orders, receiving, kits, returns and FBA/WFS inbound are built in. Payouts from Amazon, Walmart and eBay reconcile automatically; other channels reconcile by importing the retailer's file. Start free: 500 orders a month, no credit card. Pro is $999 a month minimum.

Description

TRIMS is a comprehensive cloud retail management system that simplifies complex retail workflows through automation and real-time visibility. The platform integrates all key retail operations—including inventory management, EPOS, warehouse logistics, CRM, reporting, and fulfillment—into a single, easy-to-use system. Its modular suite includes tools such as TRIMS Backoffice, CYGNUS Till System, WMS, PickStation, CRM, Vision BI, and Mobile App, giving retailers flexibility to customize their setup. TRIMS enhances operational accuracy by centralizing stock movements, sales data, and customer insights across stores and eCommerce channels. Retailers benefit from seamless integration with third-party platforms like Shopify, Visualsoft, WooCommerce, Farfetch, ChannelAdvisor, and Xero, ensuring synchronized product and financial data. The cloud infrastructure enables real-time updates across multiple locations, empowering teams to make informed business decisions faster. TRIMS is designed to reduce manual processes, minimize errors, and enable data-driven retail performance. With its modern architecture and scalable design, TRIMS equips retailers with the agility needed to stay competitive in today’s omnichannel market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Amazon
ChannelAdvisor
Etsy
Mirakl
PayWhirl
Rithum
SPS Commerce
Walmart
WooCommerce
eBay

Integrations

Shopify
Amazon
ChannelAdvisor
Etsy
Mirakl
PayWhirl
Rithum
SPS Commerce
Walmart
WooCommerce
eBay

Pricing Details

$0/month
Free: $0/month. One company, first 500 orders a month included, Amazon, Walmart, eBay, Shopify and WooCommerce, shipping labels on your own carrier accounts, rate shopping, orders and product catalog. No credit card to start.

Pro: $999/month minimum, one company. Everything in Free, plus Back Market, Newegg, Etsy, Temu listings and PayWhirl orders; full inventory with warehouses, bins and serials; purchase orders and FBA inbound; bulk shipping, picking and routes; returns, regrading and full reports. One 14-day Pro trial per account, no card on file.

Ultimate: custom pricing, book a call. Everything in Pro, plus Mirakl retailers, SPS Commerce and retailer EDI, multiple companies on one account, advanced analytics and a dedicated customer success manager.

Usage: $0.30 per order shipped, $0.05 per Amazon-fulfilled (FBA) order. Free includes the first 500 orders each month; paid plans bill from order one. Cancelled and unshipped orders are never billed. No per-channel fees on any plan.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rilk LLC

Founded

2026

Country

Brooklyn, NY, United States

Website

rilk.ai

Vendor Details

Company Name

Swan Retail

Country

United Kingdom

Website

www.swanretail.co.uk/trims/

Product Features

Inventory Management

Rilk manages inventory as a tangible record, detailing the specific warehouse, bin location, quantity, and, for serialized items, the exact unit. It allows for the reception of goods against a purchase order, scanning items into designated bins, relocating them as needed, and conducting physical counts. What sets serialized inventory apart is its unique tracking. Each serial number or IMEI maintains its distinct cost, condition, and historical data, tracing its journey from the original purchase order to the final sale. Any units that are regraded retain their complete history, while returned items are linked back to their original records. Kits and bundles operate as a single SKU, depleting their individual components as they are sold. Each unit's cost is sourced directly from the vendor and purchase orders, enabling precise profit calculations based on actual expenses rather than average costs. Rilk provides comprehensive reports detailing current stock levels, overall stock value, and movement history. It encompasses inventory, warehouses, serial numbers, and purchase orders within its Pro version. However, it does not offer features for demand forecasting or reorder recommendations.

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Multi-Channel eCommerce

Rilk offers a centralized solution that allows you to manage all your retail channels seamlessly, without incurring additional fees for each channel. The free tier includes integrations with major platforms like Amazon, Walmart, eBay, Shopify, and WooCommerce. The Pro version expands your reach by incorporating Back Market, Newegg, Etsy, Temu listings, and PayWhirl transactions. The Ultimate tier takes it a step further, integrating with Mirakl retailers such as Best Buy, Macy's, Kohl's, Saks, Nordstrom, Wayfair, Walmart DSV, as well as enabling retailer EDI through SPS Commerce and Rithum. All orders from these channels are consolidated into a single queue, complete with the respective order number, ship-by date, and buyer's preferred shipping method. Once you ship the order, tracking information is sent back to the original channel. The Pro version allows for quantity management, enabling you to allocate stock from a unified pool to whichever channels you choose, giving you control over your listings. Payouts are streamlined as well; settlements from Amazon, Walmart, and eBay automatically reconcile with your orders, while other platforms can be reconciled by uploading the retailer's remittance file. This way, you have a clear view of the actual payments received for each order, rather than just the listed prices.

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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