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Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Boost your eCommerce footwear sales by ensuring every customer finds their perfect shoe size. With the assistance of a Virtual Sizing Expert, eliminate the uncertainty that often comes with online shoe shopping. This tool, informed by countless customer experiences across over a million shoe styles, accurately determines the ideal fit for each shopper. By facilitating the right footwear purchases, you can enhance your revenue while also contributing to a reduction in your carbon footprint. Embrace the future of online shopping and watch your sales soar as satisfied customers walk away with the perfect fit.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Pricing Details
$ 97 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
ShoeSize.Me
Founded
2012
Country
Switzerland
Website
www.shoesizeme.com/product
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management