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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Revel promotes active engagement in learning, which is essential for student success. By encouraging students to take an active role in their education, Revel enhances academic outcomes. This platform goes beyond just being a digital textbook; it offers an interactive combination of authored material, multimedia elements, and assessments. With Revel, learners can seamlessly read and practice in one unified experience. The integrated interactive content and assessments throughout the narrative allow students to delve deeper into concepts and apply their knowledge effectively. Additionally, Revel's mobile-friendly design enables students to access their studies anytime and anywhere, making learning more convenient across various devices. Fully digital and engaging, Revel is designed to foster active participation in the educational process. It provides a unique blend of content and interactive assessments that create a comprehensive learning environment, ensuring that students are well-equipped to succeed academically. Explore how Revel can empower both educators and students in their educational journeys.

Description

The uniquely branded Self Service Interface delivers a tailored experience for both your end users and their managers, allowing them to create new tickets, monitor existing ones, and access dashboards. You can establish pre-defined action notes that are conveniently available through a dropdown menu within any ongoing ticket in Revelation. Quick notes can be categorized and linked by end user, group, team, and other relevant criteria as needed. Thanks to Revelation’s Multi-Edit functionality, editing multiple tickets that share a similar action note is now simpler than ever. This Multi-Edit feature allows you to apply the same action note to various tickets, allocate billable time across several tickets, or even transfer tickets between different clients or projects. Additionally, Revelation’s Storyline feature provides a vibrant visual representation of your ticket's journey, from the moment it is logged until its resolution. The Storyline feature illustrates a chronological timeline of system notes, tracks the duration for which a ticket has remained open, and indicates the ticket's status through a color-coded system, enhancing your overall ticket management experience. With these tools at your disposal, managing workflow becomes more efficient and streamlined.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hubster
Loman.ai
ReturnPro
Shogo
Supy
Takeorder AI
fileAI
me&u

Integrations

Hubster
Loman.ai
ReturnPro
Shogo
Supy
Takeorder AI
fileAI
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pearson

Founded

1844

Country

United Kingdom

Website

www.pearsonhighered.com/revel/index.html

Vendor Details

Company Name

YellowFish Software

Founded

2001

Country

United States

Website

www.revelationhelpdesk.com

Product Features

Assessment

Certification Management
Individualized Assessments
Multi-User Collaboration
Proctoring
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Revelation helpdesk Reviews

Revelation helpdesk

YellowFish Software

Alternatives

Revel Reviews

Revel

Pearson