Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Retriever is a platform designed to enhance the efficiency and profitability of your business by allowing for real-time job assignments and the optimization of various operations. Their field service management software effectively replaces cumbersome paper-based processes for service professionals working in the field. This comprehensive solution includes both mobile and desktop applications that link field workers to office staff, offering clear visibility into field activities for schedulers and managers. With Retriever’s cloud-based software, users can efficiently organize schedules, monitor job progress, and oversee the dispatching of tasks. The Retriever Scheduler features a user-friendly graphical interface that grants immediate insights into field operations. By utilizing this innovative scheduling tool, users can effortlessly allocate or reassign field visits through an intuitive drag-and-drop interface online, ensuring that resources are utilized effectively. Overall, Retriever empowers businesses to streamline operations and respond swiftly to changing demands.
Description
VortechPro is a software solution designed specifically for field service dispatch in various trades such as locksmithing, HVAC, plumbing, and garage door services. It enables office personnel to allocate jobs to technicians based on configurable priority levels, allowing for both urgent and scheduled assignments, as well as tasks designated for specialists only. Field technicians can receive notifications about job opportunities and confirm their acceptance via mobile applications. The provider also highlights features like credit card processing through the business owner’s Stripe account, calculations for splitting technician pay, real-time tracking of crew locations, communication between office and field staff, job reassignment capabilities, weekly earnings summaries, and the ability to export accounting data. This product caters primarily to small businesses in the trades and field service sectors, facilitating effective coordination between office dispatch and mobile workforce operations. Additionally, it aims to streamline workflows and enhance productivity for teams managing diverse service tasks.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
No
Pricing Details
$150.00/month/user
Free Trial
No
Free Version
No
Pricing Details
$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Retriever Communications
Founded
1996
Country
Australia
Website
www.retrievercommunications.com
Vendor Details
Company Name
Vortech Technologies, Inc.
Country
United States
Website
vortechpro.com
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
No
Deployment Management
Yes
Graphical User Interface
No
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
Yes
Software Development
No
Source Control
Yes
Testing Management
No
Version Control
No
Web App Development
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No