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features
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support

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Write a Review

Description

We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales. Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle. With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.

Description

WebFX offers a unique digital marketing platform that simplifies the process of monitoring marketing effectiveness, performing market analysis, assessing return on investment, and making informed strategic choices. Instantly access data on how visitors find your site, which pages they explore, and which campaigns are generating phone inquiries and other crucial insights. This innovative tool allows for effortless management of web-based leads and calls. You will receive updates on newly generated leads, alongside live reports detailing their interactions on your site, their contact details, and their specific interests. Furthermore, this comprehensive approach enhances your ability to optimize marketing strategies based on real-time data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Amazon DynamoDB No 
Amazon Redshift No 
Axis LMS No 
Bright Analytics Yes 
DenGro Yes 
Facebook No 
Intercom No 
Pipedrive No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Shopify No 
Zoho CRM No 
accessiBe No 

Integrations

Adobe Marketo Engage Yes 
Amazon DynamoDB Yes 
Amazon Redshift Yes 
Axis LMS Yes 
Bright Analytics No 
DenGro No 
Facebook Yes 
Intercom Yes 
Pipedrive Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Shopify Yes 
Zoho CRM Yes 
accessiBe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$400 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ResponseTap

Country

United Kingdom

Website

www.responsetap.com

Vendor Details

Company Name

WebFX

Founded

1997

Country

United States

Website

www.webfx.com

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Alternatives