Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Access installation manuals, service bulletins, troubleshooting guides, and more directly from your mobile device. Effortlessly upload confidential documents for swift sharing with your mobile field team. Collaborate with colleagues remotely through live video and images, utilizing screen drawing to emphasize problem areas. You can also share documents, send emails, and make voice calls, all seamlessly from one interface. Explore our knowledge base to search for solutions. Every interaction and conversation is transformed into knowledge, enabling future inquiries to be addressed through a straightforward search. ResolutionTube plays a pivotal role in capturing and disseminating valuable knowledge among technicians. It fosters dialogue between technicians and industry experts from various organizations, allowing you to expand your connections beyond just the field technicians you are familiar with. By leveraging our contact book, you can reach out to specialists who possess the expertise needed to resolve the challenges you face, enhancing collaboration and problem-solving efficiency.
Description
The best field service software for the appliance industry. Walkabout was developed from the inside of a service repair business. It has all the tools you need to make your business more efficient, scalable and modern. The Walkabout team offers live support and training materials. Walkabout will grow with your business. Start with the basics, and then progress to the more advanced features. My Walkabout is the perfect app for technicians to record their work. It is important to be able to create customers, call, purchase orders, or take payments. The technician can view the history of a customer and diagnose a problem based on more information. The technology and quick workflow that the app offers the technician are often impressive to customers. My Walkabout App can help you satisfy the customer.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ResolutionTube
Founded
2014
Country
United States
Website
www.resolutiontube.com
Vendor Details
Company Name
Walkabout Software
Founded
2003
Country
United States
Website
www.walkaboutsoftware.com/home
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
Yes
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No