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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We believe that returns should be simplified for customers, enhance profitability for businesses, and contribute positively to the environment, regardless of whether purchases are made online or in physical stores. With the support of Inmar Intelligence, customers can enjoy a seamless and convenient return process every time, thanks to our partnership with Happy Returns, which offers an online returns and exchanges solution (ORES) and boasts 2,700 drop-off locations within a five-minute drive for 71% of the U.S. population. This collaboration not only provides significant savings on shipping and transportation but also ensures value-driven return processing that maximizes recovery, alongside delivering actionable insights to help you manage your operations more effectively. With over four decades of expertise in retail returns management, Inmar’s proprietary platform empowers you to harness the advantages of Inmar Intelligence, whether utilized in your own facilities or ours. By making online returns straightforward and convenient for your customers, you can also enhance recovery rates through value-based return routing initiated right at the return point, leading to a more efficient and customer-friendly experience overall.

Description

ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cargo No 
Deliverr No 
Descartes Peoplevox No 
Digital iD No 
EasyPost No 
Gorgias No 
Happy Returns No 
NetSuite No 
Picqer No 
RLM Apparel Software No 
Sendcloud No 
ShipStation No 
Shipedge No 
Shippo No 
Shopify No 
Shopify Plus No 
Starshipit No 
Trengo No 
Zendesk No 

Integrations

Cargo Yes 
Deliverr Yes 
Descartes Peoplevox Yes 
Digital iD Yes 
EasyPost Yes 
Gorgias Yes 
Happy Returns Yes 
NetSuite Yes 
Picqer Yes 
RLM Apparel Software Yes 
Sendcloud Yes 
ShipStation Yes 
Shipedge Yes 
Shippo Yes 
Shopify Yes 
Shopify Plus Yes 
Starshipit Yes 
Trengo Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$82 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inmar Intelligence

Founded

1980

Country

United States

Website

www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management

Vendor Details

Company Name

ReturnGO

Country

Israel

Website

returngo.ai/

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives

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