Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our user-friendly table management system is compatible with any device. It allows you to manage seat reservations, accommodate walk-ins, and log entries for waiting lists, while also tracking how long each guest has been seated and generating comprehensive reports on your servers. You can conveniently access your reservations from various devices, including your smartphone, tablet, laptop, office computer, and even from the hostess stand or your home. With no equipment costs, we eliminate the need for setup fees or contracts, which simplifies the onboarding process. Fostering strong relationships with your customers enhances their overall experience. Our Customer Relationship Management (CRM) tools provide immediate access to vital customer information, including notes, reservation history, and profile photos. We categorize reservations by their sources: those added by your staff, direct website bookings, concierge services, and affiliate sites. Furthermore, our Reporting section presents customizable graphs that can be filtered by date range and saved as PDFs, allowing you to analyze which websites are generating the most customers and strategically adjust your online advertising efforts accordingly. By harnessing these insights, you can effectively enhance your marketing strategies and improve customer engagement over time.
Description
We bring restaurants and guests together, working to strengthen their connection through a seamless and memorable experience. By blending modern technology with the human touch, we provide restaurants with the essential tools, services, and support they need to operate more efficiently, increase profitability, and create exceptional experiences for their guests. Zenchef is an all-in-one, fully integrated platform that covers reservations, mobile payments, and customer loyalty. Since its creation in 2010, Zenchef has served over 7,000 customers across 15 countries, providing restaurateurs with a comprehensive customer experience management tool that covers the entire service journey—before, during, and after the meal. With no commissions or intermediaries, restaurant owners maintain full independence. With one intuitive software, restaurant owners can easily manage reservations, websites, digital menus, click & collect services, reviews, customer databases, digital payments via QR code, and marketing campaigns. The platform also provides a simple, effective way to engage customers through personalized offers. Zenchef’s platform has shown to save up to 2 hours a day, reduce no-shows to less than 1%, and increase table turnover by 30%.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Acrobat
Yes
Bookline
No
Facebook
Yes
Lightspeed Retail
No
Painapo
No
Zelty
No
Integrations
Adobe Acrobat
No
Bookline
Yes
Facebook
No
Lightspeed Retail
Yes
Painapo
Yes
Zelty
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Reservation Genie
Country
United States
Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Vendor Details
Company Name
Zenchef
Founded
2010
Country
France
Website
www.zenchef.com
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
Yes
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes