Resco Field Service+
5.0 out of 5 starsAverage Ratings 1 Rating
Average Ratings 0 Ratings
Description
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
Description
TrackPoint® empowers you to effectively manage your field operations by recording vital details such as location, duration, photographic proof, signatures, and tailored questionnaires, among other features. Many critical business activities in the field often lack proper execution and oversight, but with TrackPoint®, you can program, implement, and monitor these impactful tasks seamlessly. The platform enables you to take photos, annotate them, and add comments without taking up storage space on your devices. By geolocating your service information online, you can ensure accurate data capture at the correct locations. Customize the questionnaires, images, and signatures needed, then quickly deploy them to your team with ease. It also facilitates the generation of automated reports that can be shared and accessed from anywhere, enhancing collaboration and efficiency. Today, various sectors utilize TrackPoint® as a vital tool to meet their operational goals and improve overall productivity. Its versatility makes it an invaluable resource for any team looking to optimize field activities.
API Access
Has API
Yes
API Access
Has API
No
Integrations
CamCard
Yes
Docusign
Yes
Dropbox
Yes
Gmail
Yes
Google Drive
Yes
Microsoft Dataverse
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
Yes
Microsoft Exchange
Yes
Microsoft Fabric
Yes
Integrations
CamCard
No
Docusign
No
Dropbox
No
Gmail
No
Google Drive
No
Microsoft Dataverse
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
No
Microsoft Exchange
No
Microsoft Fabric
No
Pricing Details
55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial
Yes
Free Version
No
Pricing Details
$300 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Resco
Founded
1999
Country
Boston (MA), USA | Bratislava, Slovakia (Europe)
Website
www.resco.net/field-service/
Vendor Details
Company Name
Newsoft
Founded
2011
Country
Mexico
Website
www.newsoft.mx/trackpoint
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Inspection
Appointment Management
No
Customer Database
No
Dispatch Management
Yes
Equipment Tracking
Yes
Photos In Reports
No
Print on Site
No
Report Templates
No
Speech Recognition
No
Subcontractor Management
No
Preventive Maintenance
Condition Monitoring
No
Inspection Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Predictive Maintenance
No
Purchasing
No
Reminders
No
To-Do List
No
Vendor Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
Yes
Scheduling
No
Task Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No