Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.
Description
Each day, countless individuals seek care at hospitals or clinics, united by a common goal: enhancing their quality of life. However, historically, few healthcare professionals have monitored the long-term outcomes after patients leave their care. At Heartbeat, we assert that when healthcare providers engage in follow-up with patients, it leads to mutual advantages. Clinicians gain insights into which treatments yield the best results, while patients tend to experience improved health and even extended longevity by actively participating in their care journey. Patient-Reported Outcome Measures (PROMs) consist of standardized and validated questionnaires that patients fill out to assess their functional well-being and overall health status. In essence, these measures allow patients to communicate directly with their doctors about the effectiveness of specific surgeries, medications, or interventions they have received, thereby enriching the healthcare experience for all involved. This feedback loop is vital for refining treatment approaches and ensuring that patient voices are heard in the decision-making process.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Dentrix
Yes
DrChrono
Yes
EagleSoft
Yes
KonnectzIT
No
Logit.io
No
NextGen Healthcare EHR
Yes
Veradigm Practice Management
Yes
Integrations
AdvancedMD
No
Dentrix
No
DrChrono
No
EagleSoft
No
KonnectzIT
Yes
Logit.io
Yes
NextGen Healthcare EHR
No
Veradigm Practice Management
No
Pricing Details
We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RepuGen
Founded
2016
Country
United States
Website
www.repugen.com
Vendor Details
Company Name
heartbeat
Country
Germany
Website
heartbeat-med.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No