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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

Description

RepuShield offers a service for businesses in the United States to manage and potentially remove Google reviews. Before taking any payment, we clearly inform clients that most negative reviews typically cannot be deleted; however, we can pursue the removal of those that violate one of Google's nine established content policies. These violations include instances where a reviewer is not a customer, is a rival business, is a previous employee, provides irrelevant content, discloses personal information, impersonates someone, engages in harassment, shares restricted content, or presents a claim that is factually incorrect according to a document. We provide a complimentary audit, during which we evaluate every review on your Google listing against these nine criteria, allowing you to identify which reviews have a legitimate chance of removal before any formal action is taken. All submissions are processed through Google's designated content-policy channel, and the decision for removal rests solely with Google, ensuring that you are only charged when a review is successfully taken down. This transparent approach helps businesses navigate the complexities of online reputation management effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AdvancedMD Yes 
Dentrix Yes 
DrChrono Yes 
EagleSoft Yes 
Google Business Profile No 
NextGen Healthcare EHR Yes 
Veradigm Practice Management Yes 

Integrations

AdvancedMD No 
Dentrix No 
DrChrono No 
EagleSoft No 
Google Business Profile Yes 
NextGen Healthcare EHR No 
Veradigm Practice Management No 

Pricing Details

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Yes 
Free Version No 

Pricing Details

$149 per removal
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RepuGen

Founded

2016

Country

United States

Website

www.repugen.com

Vendor Details

Company Name

RepuShield

Founded

2026

Country

United States

Website

repushield.app/

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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