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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.

Description

Introducing a Comprehensive Job Tracking Solution in the Cloud! RepairsTracker (RT) is a versatile Job Tracking and Ticketing platform hosted in the cloud, tailored to cater to the requirements of businesses of any size, offering various levels of customization and workflow management. This innovative platform alleviates the burden of traditional paperwork, streamlining data management for organizations. Dynamic Dashboard. This feature empowers organizations to make informed business decisions and conduct benchmarking using real-time insights. Estimate Tracking. Instantly provide your clients with quick estimates, whether billable or complimentary, through a unique link, and effortlessly convert these estimates into actual jobs. Ticket Tracking. Generate interactive tickets equipped with robust, customizable options, and keep your customers informed with status updates sent directly to their email. Customer Management. Efficiently oversee your client relationships along with their repair requests, memberships, payment methods, history, and geographical locations. Supplier Management. Streamline the management of your suppliers by creating purchase orders and tracking returns for defective parts (RMA), ensuring a smooth operational flow. With RepairsTracker, businesses can not only enhance their productivity but also improve customer satisfaction through effective communication and management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30.00/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RepairTRAX

Founded

1998

Country

United States

Website

www.repairtrax.com

Vendor Details

Company Name

RepairsTracker

Country

Canada

Website

www.repairstracker.com

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing No 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking No 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management No 

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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