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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Relias is a leading healthcare workforce enablement platform that empowers healthcare organizations to tackle operational complexities and deliver better patient outcomes through a suite of integrated solutions. The platform provides award-winning, accredited educational content, helping healthcare professionals enhance their skills, meet competency requirements, and improve staff retention. Relias streamlines compliance management by automating regulatory training and tracking, reducing the risk of penalties and simplifying audits. It offers robust performance management tools to assess and develop workforce capabilities, supporting continuous professional growth. Real-time quality improvement features utilize data analytics and patient feedback to identify care gaps and implement targeted interventions. Additionally, Relias supports recruitment efforts by helping organizations attract and match verified nursing talent with appropriate roles using validated assessments. Trusted by over 12,000 customers and 4.5 million caregivers, Relias combines proven technology, expert content, and dedicated support to strengthen healthcare teams. The platform’s comprehensive approach makes it easier for providers to manage workforce challenges and elevate care standards.

Description

Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ECP Yes 
SETWorks Yes 
Xenqu Yes 

Integrations

ECP No 
SETWorks No 
Xenqu No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Relias

Founded

2002

Country

United States

Website

www.relias.com

Vendor Details

Company Name

Syllable

Country

United States

Website

syllable.ai/

Product Features

Compliance Training

Multiple Locations / Departments No 
Online / Self-Paced No 
Anti-Bribery Training No 
Certification Management No 
Conflicts of Interest Training No 
Content Builder No 
Customer Service Standards No 
Customizable Branding No 
Diversity Training No 
Fair Disclosure No 
Federal / State Regulation Compliance No 
Gamification No 
Harassment / Discrimination Training No 
Industry-Specific Courses No 
Instructor-Led Training No 
Interactive Quizzes No 
Progress Tracking No 
Reporting / Analytics No 
Role-Specific Versions No 
Security / Privacy Training No 
Text / Email Reminders No 
Workplace Safety No 

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Corporate / Business Yes 
Customizable No 
Gamification No 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning Yes 
Video Conferencing No 
eCommerce No 
eLearning Companies Yes 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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