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features
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support

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Write a Review

Description

The rise of omnichannel retail, coupled with evolving consumer behaviors, has triggered a significant increase in local logistics facilities, encompassing everything from retail spaces and drive-through pickup locations to dark stores, city warehouses, and remote inventory sites. With Reflex In-Store Logistics, you can effectively oversee inventory and enhance operations at all of these locations. This solution provides you with detailed, real-time insights into stock quantities and positions—whether in the stockroom, on the sales floor, or within urban warehouses—empowering you to swiftly address potential stock shortages by restocking shelves, ordering additional products from other locations, or opting for substitute items. Gain precise, immediate stock data across sales areas, storage rooms, and replenishment efforts. Additionally, you can track forthcoming orders, deliveries, and shipments, including click & collect, drive-through services, and home delivery options, ensuring a seamless shopping experience for your customers. By utilizing this comprehensive system, retailers can stay ahead of demand and improve customer satisfaction.

Description

HQsoft’s nRetail is an innovative cloud-based O2O (online-to-offline) platform that effectively connects suppliers, retailers, and consumers within a cohesive environment aimed at improving efficiency, connectivity, and the overall customer journey. This solution empowers retailers to place orders at their convenience, eliminating reliance on traditional salesperson roles, and includes features such as auto-generated suggested orders tailored to current inventory levels and historical purchasing behavior. Suppliers enjoy immediate alerts when new retailers come on board, along with AI-enhanced automated customer service and visit scheduling through virtual assistants, as well as integrated loyalty programs, promotional strategies, and visibility initiatives, in addition to engaging gamified sales challenges and optimized 3PL delivery through partner logistics. The platform facilitates direct communication between vendors and retailers, streamlining order monitoring and guaranteeing prompt stock replenishment. Built on the robust MS Azure infrastructure with adherence to international security standards, nRetail also seamlessly integrates through API with DMS, ERP, and logistics systems, further enhancing its utility and flexibility in a dynamic market environment. This comprehensive approach not only addresses the immediate needs of users but also anticipates future demands and trends within the retail sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure No 

Integrations

Microsoft Azure Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Reflex Logistics Solutions

Founded

1985

Country

France

Website

www.reflex-logistics.com/en/solutions/our-solutions/manage-logistics-your-retail-outlets-drive-through-collection-points-and-dark-stores

Vendor Details

Company Name

HQSOFT

Founded

2006

Country

Vietnam

Website

hqsoft.com.vn/en/solution-en/nretail-the-new-retail-platform/

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

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