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support

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Description

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps brands drive repeat visits through loyalty programs, WhatsApp campaigns, referral programs, and automated customer engagement.

Description

Our versatile platform for acquiring, engaging, and retaining customers empowers multichannel brands across various sectors to execute omnichannel, goal-oriented, ROI-focused, and data-rich initiatives. With the ability to manage everything from straightforward one-time reward promotions to comprehensive loyalty strategies and occasional rebate marketing efforts, all through a single technology provider, brands can enhance their outreach effectively. Additionally, companies can create exciting instant win games, engaging sweepstakes, and captivating social media campaigns that allow consumers to enjoy the thrill of winning while having fun. The platform also facilitates setup, legal compliance, and fulfillment processes. This modular customer loyalty solution is designed to cultivate lasting loyalty by incentivizing consumers for both purchasing and non-purchasing actions, thereby fostering deeper engagement. It captures and analyzes intricate consumer behaviors and buying patterns, transforming this crucial data into actionable insights that enhance personalization and engagement strategies. Furthermore, rebates are efficiently managed through the processing of digital receipts, ensuring a streamlined experience. The system is flexible, efficient, user-friendly, scalable, and secure, making it an ideal choice for brands looking to thrive in a competitive marketplace. By implementing this platform, brands can not only boost customer loyalty but also gain a comprehensive understanding of their customer base’s evolving needs and preferences.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ALLPOS Yes 
Ciferon Yes 
DotPe Yes 
Gofrugal ServeEasy Yes 
LUCID POS Yes 
Petpooja Yes 
Posify Yes 
Quickbill Yes 
RanceLab Yes 
Restroworks Yes 
RomioTech Cloud Kitchen Yes 
Vasy Yes 
eZee Burrp! Yes 

Integrations

ALLPOS No 
Ciferon No 
DotPe No 
Gofrugal ServeEasy No 
LUCID POS No 
Petpooja No 
Posify No 
Quickbill No 
RanceLab No 
Restroworks No 
RomioTech Cloud Kitchen No 
Vasy No 
eZee Burrp! No 

Pricing Details

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Reelo

Founded

2016

Country

India

Website

www.reelo.io

Vendor Details

Company Name

Snipp

Founded

2007

Country

United States

Website

www.snipp.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Restaurant Marketing

Advertising Management No 
CRM Yes 
Customer Data Platform Yes 
Email Marketing Yes 
Feedback Management Yes 
Loyalty Management Yes 
Marketing Automation Yes 
Menu Management No 
Online Ordering No 
Personalization Yes 
Promotion Management No 
SMS Marketing Yes 
Social Media Management Yes 
Website Builder Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

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