Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReceptFlow serves as an intelligent receptionist tailored for tradespeople and service-oriented enterprises, providing round-the-clock assistance for phone calls and website inquiries, qualifying potential leads, and directly scheduling appointments in Google Calendar. Businesses can customize the platform with their specific services, operational hours, frequently asked questions, and relevant industry information, and they can implement the chat widget on their site or utilize a dedicated phone number for AI-driven voice interactions. Upon engaging with visitors and callers, the AI effectively welcomes them, addresses common inquiries, gathers essential details such as names, contact information, job types, locations, urgency levels, and other pertinent data, subsequently sending qualified leads through SMS and email notifications. The phone receptionist boasts a natural-sounding voice that adeptly accommodates Australian accents, suburb names, and industry-specific language, while also offering the option to divert existing business numbers to this service. Additionally, the website chat widget operates continuously to capture inquiries, ensuring that no potential client is overlooked, even beyond regular business hours. By seamlessly integrating with Google Calendar, ReceptFlow ensures real-time availability checks and confirms appointments without the risk of double-booking, enhancing overall operational efficiency. This comprehensive solution not only streamlines communication but also boosts productivity for businesses in the service sector.
Description
Zaplee boasts an impressive uptime of over 99%, ensuring that your new cloud phone service remains reliable at all times. Integrate our advanced phone solution into your existing setup swiftly and effortlessly. Our dedicated support team is available around the clock, addressing any concerns almost instantaneously. Trust Zaplee to be compatible with all your devices, both those you currently have and those you may acquire in the future. Effortlessly connect with VoIP, SIP, landline, and mobile phones. You can design personalized greetings for both business hours and after-hours needs. If you prefer not to use your own voice, utilize our text-to-speech feature to generate greetings in various male and female voices, complete with a range of accents. Choose a local number from over 40 countries and thousands of cities, and if you need a toll-free or 800 number, Zaplee has you covered as well. Organize inbound calls according to the specific departments and employee extensions you've established, or based on availability during designated hours. Additionally, enhance your customer experience by offering a dial-by-name directory for easy navigation. With Zaplee, communication has never been more streamlined or user-friendly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
No
Pricing Details
$79.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ReceptFlow
Country
Australia
Website
www.receptflow.com
Vendor Details
Company Name
Zaplee
Founded
2007
Country
United States
Website
www.zaplee.com
Product Features
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes