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Description
ReceptFlow serves as an intelligent receptionist tailored for tradespeople and service-oriented enterprises, providing round-the-clock assistance for phone calls and website inquiries, qualifying potential leads, and directly scheduling appointments in Google Calendar. Businesses can customize the platform with their specific services, operational hours, frequently asked questions, and relevant industry information, and they can implement the chat widget on their site or utilize a dedicated phone number for AI-driven voice interactions. Upon engaging with visitors and callers, the AI effectively welcomes them, addresses common inquiries, gathers essential details such as names, contact information, job types, locations, urgency levels, and other pertinent data, subsequently sending qualified leads through SMS and email notifications. The phone receptionist boasts a natural-sounding voice that adeptly accommodates Australian accents, suburb names, and industry-specific language, while also offering the option to divert existing business numbers to this service. Additionally, the website chat widget operates continuously to capture inquiries, ensuring that no potential client is overlooked, even beyond regular business hours. By seamlessly integrating with Google Calendar, ReceptFlow ensures real-time availability checks and confirms appointments without the risk of double-booking, enhancing overall operational efficiency. This comprehensive solution not only streamlines communication but also boosts productivity for businesses in the service sector.
Description
Vertical AI is a cloud-based solution designed for developing and managing AI-driven voice and text agents tailored for business communications, including phone calls and online interactions. Teams can customize these agents with relevant business information, integrate them with customer service and scheduling platforms, and utilize them to respond to inquiries, retrieve data, arrange or modify appointments, send confirmation messages, and seamlessly transfer conversations to human staff members. The platform allows for a cohesive experience between voice and text interactions, enabling shared access to agent guidelines and integrated data. Additionally, it features tools for testing conversations prior to deployment and reviewing recordings, transcripts, and performance metrics after interactions have taken place. Teams can oversee agent actions and system integrations via an intuitive web-based interface. Vertical AI primarily caters to Australian businesses and contact center teams managing incoming inquiries, support services, and booking processes, including those that require customer interactions to be synced with their established business systems. This comprehensive platform not only enhances efficiency but also improves customer satisfaction by streamlining communication processes.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Airtable
No
Calendly
No
Gmail
No
Google Sheets
No
HubSpot CRM
No
Intercom
No
Microsoft Teams
No
Model Context Protocol (MCP)
No
Notion
No
Integrations
Google Calendar
Yes
Airtable
Yes
Calendly
Yes
Gmail
Yes
Google Sheets
Yes
HubSpot CRM
Yes
Intercom
Yes
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Notion
Yes
Pricing Details
$79.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
A$49/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ReceptFlow
Country
Australia
Website
www.receptflow.com
Vendor Details
Company Name
Vertical AI
Founded
2026
Country
Australia
Website
verticalai.com.au