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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RealManage is a comprehensive cloud-based platform designed for managing community associations, including homeowners associations and condominium communities, catering to the needs of boards, residents, and managers alike. This integrated solution consolidates various functionalities such as financial reporting, budgeting, invoice approval, governing documents, meeting resources, resident communications, and operational workflows into a single interface. Board members have the ability to access community records, analyze financial data, review reports, and oversee ongoing projects, while residents can check their account information, access important documents, make payments, and submit service requests along with tracking their progress. Additionally, community management teams can efficiently manage vendor relationships, handle work orders, address violations, conduct inspections, and oversee necessary approvals, ensuring smooth operations within the community. By bringing all these features together, RealManage enhances communication and efficiency among all stakeholders involved in community management.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RealManage

Founded

2004

Country

United States

Website

realmanage.com/about-us/our-technology/

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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