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Description
Raven serves as a centralized hub that simplifies the management and tracking of transactional messages across various mediums such as email, SMS, push notifications, and WhatsApp. With integration capabilities for over 40 leading providers spanning 10 different channels, users can oversee all forms of communication through one cohesive API. The platform includes a user-friendly no-code template editor, which facilitates the creation and modification of notification templates without the need for deployment, allowing for uniform content across different channels. Its advanced orchestration features enable users to configure fallback options, retries, and routing based on individual user preferences, ensuring that important notifications are delivered on time. Additionally, detailed logs and analytics offer valuable insights into performance across all channels, providers, and notifications, aggregating information from various vendors into a unified dashboard. To begin utilizing Raven, users need to connect their service provider, set up notification workflows, and activate communications through the Raven API, making the process both efficient and straightforward. In this way, Raven not only enhances communication efficiency but also empowers users with the tools needed for effective engagement with their audiences.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
2Factor
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
ClickSend
Exotel
Facebook Messenger
Firebase
Gmail
Gupshup
Integrations
WhatsApp
2Factor
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
ClickSend
Exotel
Facebook Messenger
Firebase
Gmail
Gupshup
Pricing Details
$90 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Raven
Founded
2021
Country
United States
Website
www.raven.dev/
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html