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Description
Raven serves as a centralized hub that simplifies the management and tracking of transactional messages across various mediums such as email, SMS, push notifications, and WhatsApp. With integration capabilities for over 40 leading providers spanning 10 different channels, users can oversee all forms of communication through one cohesive API. The platform includes a user-friendly no-code template editor, which facilitates the creation and modification of notification templates without the need for deployment, allowing for uniform content across different channels. Its advanced orchestration features enable users to configure fallback options, retries, and routing based on individual user preferences, ensuring that important notifications are delivered on time. Additionally, detailed logs and analytics offer valuable insights into performance across all channels, providers, and notifications, aggregating information from various vendors into a unified dashboard. To begin utilizing Raven, users need to connect their service provider, set up notification workflows, and activate communications through the Raven API, making the process both efficient and straightforward. In this way, Raven not only enhances communication efficiency but also empowers users with the tools needed for effective engagement with their audiences.
Description
SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.
API Access
Has API
API Access
Has API
Integrations
2Factor
ClickSend
Exotel
Firebase
Gupshup
Incept
Infobip
Kaleyra
MSG91
Mailgun
Integrations
2Factor
ClickSend
Exotel
Firebase
Gupshup
Incept
Infobip
Kaleyra
MSG91
Mailgun
Pricing Details
$90 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Raven
Founded
2021
Country
United States
Website
www.raven.dev/
Vendor Details
Company Name
Smart Communications
Founded
2004
Country
United States
Website
www.smartcommunications.com
Product Features
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content