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Description
Elevate your logistics operations with a premier solution designed around a comprehensive network of fulfillment centers across the nation. To enhance shipping efficiency and cut costs, we offer a complimentary shipping analysis that helps pinpoint the most effective fulfillment strategy. Supported by Rakuten Inc., our established reputation ensures clients experience reliability and confidence in our services. To meet the evolving expectations of today’s online shoppers, collaborate with a specialist in ecommerce fulfillment services and logistics. Rakuten Logistics stands out as an ecommerce fulfillment partner equipped with the necessary resources to foster a thriving online business. Our expanding network of fulfillment centers facilitates the swift movement of shipments through key ports, ensuring timely delivery to customers located in major urban areas. By choosing us, you not only streamline your logistics but also enhance customer satisfaction.
Description
ShipMonk operates with a guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, we help ecommerce brands STRESS LESS and GROW MORE.
ShipMonk has 12 state-of-the-art facilities across the US, Canada, Mexico, and Europe. We are America’s fastest-growing third-party logistics provider (3PL), specializing in sustained growth for ecommerce brands. Our enterprise-level fulfillment services stand out thanks to seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology.
Our 3PL platform streamlines shipping and order fulfillment via a unified portal. This "one-stop shop" takes the guesswork out of managing the different layers of your operation with real-time access to incredible data. For example, you can view best-selling items, blacklist old SKUs, receive alerts for low inventory, and track stock levels across multiple sales channels.
Overall, ShipMonk is committed to innovation, user-friendly technology, and customer service. We love helping brands grow, and have the tools and team for you to do so!
API Access
Has API
Yes
API Access
Has API
No
Integrations
BigCommerce
Yes
ChannelAdvisor
Yes
Magento
Yes
ReturnPro
Yes
ShipStation
Yes
Shopify
Yes
Volusion
Yes
Walmart
Yes
WooCommerce
Yes
eBay
Yes
Integrations
BigCommerce
Yes
ChannelAdvisor
Yes
Magento
Yes
ReturnPro
Yes
ShipStation
Yes
Shopify
Yes
Volusion
Yes
Walmart
Yes
WooCommerce
Yes
eBay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such:
ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.
First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.
Item returns processing is $2.00 plus $0.50 for each additional return item in an order.
Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).
Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.
Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.
ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.
First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.
Item returns processing is $2.00 plus $0.50 for each additional return item in an order.
Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).
Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.
Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rakuten
Founded
2001
Country
United States
Website
www.rakutensl.com
Vendor Details
Company Name
ShipMonk
Founded
2014
Country
United States
Website
www.shipmonk.com
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No
Order Fulfillment
Choose Shipping Service
No
Global Shipping
No
Inventory Management
No
Multi-Channel Support
No
Order Management
No
Production Logistics
No
Recycling
No
Returns Management
No
Supply Chain Management
No
eCommerce Integration
No
Product Features
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
Yes
Manufacturing Inventory Management
No
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
No
Warehouse Management
Yes
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
Yes
Inventory Management
Yes
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
No
Returns Management
Yes
Supply Chain Management
No
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Shipping
Air Shipping
Yes
Bills of Lading
Yes
Container Shipping
Yes
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
Yes
Ocean Shipping
Yes
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
