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Average Ratings 2 Ratings
Description
The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.
Description
ViaBTC has provided cryptocurrency mining services to users across over 130 countries, facilitating the mining of coins valued in the billions of dollars. The majority of the ViaBTC team hails from leading internet companies, ensuring a high level of expertise and professionalism. A secure and stable mining network is operational 24/7, offering a variety of visual data representations along with real-time and comprehensive statistics for both the mining pool and individual miners. The platform supports multiple payout methods, including PPS+, PPLNS, and SOLO, while maintaining lower fees to maximize mining profits. Users can quickly inquire about their miners and potential earnings, as ViaBTC relies on carefully selected mining farms that guarantee quality communication. Additionally, ViaBTC Cloud Mining allows users to purchase cryptocurrency at reduced costs, streamlining the management of multiple pools and accounts. Real-time updates on hashrate and miner status are readily accessible, and various handy tools such as a Profit Calculator and Tx Accelerator enhance the user experience. The platform also features an integrated multi-cryptocurrency wallet for easy deposits and withdrawals, with automated profit withdrawals that come without transaction fees. Moreover, ViaBTC offers a Hedging Service that helps users manage coin price risks and secure their profits in advance, ensuring a more stable and profitable mining experience.
API Access
Has API
API Access
Has API
Integrations
Bitcoin
Ethereum
Zionodes
Pricing Details
$49 user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RackNap
Founded
2016
Country
India
Website
www.racknap.com
Vendor Details
Company Name
ViaBTC
Founded
2016
Website
www.viabtc.com
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval