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Description
RSI STAR is an innovative platform for remote simultaneous interpretation that caters to online, on-site, or hybrid events by enabling interpreters to connect from various locations. Participants at these events can effortlessly download the app on their mobile devices to access interpreted audio in their preferred language, while also benefiting from AI-generated subtitles that are both recognized and translated. This means interpreters can provide their services without the need to physically attend the event, allowing audiences the flexibility to listen to the audio interpretation from anywhere in the world. Our commitment to delivering top-notch interpretation services is backed by a team of skilled professionals with expertise across various industries. Notably, the app boasts several key features including remote interpretation capabilities, AI-generated subtitles that mirror venue audio, real-time translations powered by Microsoft technologies, and a live chat function that encourages interaction among attendees. By leveraging these advanced tools, we enhance the overall experience for both interpreters and participants.
Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
API Access
Has API
API Access
Has API
Integrations
Microsoft Translator
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Communistar
Website
rsistar.com
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
