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Description
QuickReturns is a specialized returns and exchanges application designed for Shopify merchants in the ecommerce space. It allows customers to utilize a personalized self-service portal where they can initiate return requests, specify items and reasons for their returns, and opt for exchanges, store credit, or refunds. Merchants have the flexibility to set parameters such as return windows, exclusions, reasons for returns, and associated fees, and they can either manually review each request or streamline the process through automated rules for approvals, refunds, and replacements. The app accommodates exchanges for different variants and products, supports multi-item return requests, and offers features like return labels and reverse pickups via courier partnerships, along with payment and refund processing workflows, as well as integration with order and warehouse management systems. Additionally, it provides robust reporting capabilities which enable teams to analyze return reasons, track exchange activity, and assess refund methodologies. Paid subscription tiers come with enhanced features such as ConvertX product offers, API access, webhooks, and opportunities for custom integrations. Ultimately, QuickReturns is tailored for direct-to-consumer brands using Shopify, ensuring that their teams can effectively manage returns while enhancing the overall customer experience. This makes it an indispensable tool for optimizing operational efficiency and customer satisfaction in the returns process.
Description
Shipway - Shipping Automation software allows Ecommerce Brands automate. It takes care of all aspects of order processing, fulfillment, returns & exchange, customer communication, and NDR management.
It also allows you to create and print bulk shipping labels in one click.
Shipway also offers a Branded Order Tracking Page, which allows you to promote and up-sell other products to your customers. This allows you to sell more and improves the overall shopping experience for your customers online.
The app allows you to manage all aspects of your return orders. It includes a DIY page with all the questions, an automated status update for customers regarding their return order status, instant refunds and seamless exchange with variants.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shiprocket
Yes
Shopify
Yes
Unicommerce
Yes
BigCommerce
No
Browntape
No
CS-Cart Free
No
Convertway by Unicommerce
No
Delhivery
Yes
Easyship
Yes
Increff Omni WMS
No
Integrations
Shiprocket
Yes
Shopify
Yes
Unicommerce
Yes
BigCommerce
Yes
Browntape
Yes
CS-Cart Free
Yes
Convertway by Unicommerce
Yes
Delhivery
No
Easyship
No
Increff Omni WMS
Yes
Pricing Details
$19/month
The Forever Free plan includes 10 return requests per 30-day cycle. The Growth plan is $19/month for 60 requests, with additional requests at $0.40 each. Paid plans include every feature, and a 7-day trial is available.
Free Trial
No
Free Version
Yes
Pricing Details
$19.99 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Infoxen Technologies
Founded
2017
Country
United States
Website
quickreturns.ai/
Vendor Details
Company Name
Shipway by Unicommerce
Founded
2015
Country
India
Website
shipway.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
No
Inventory Management
No
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
No
Returns Management
Yes
Supply Chain Management
Yes
eCommerce Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
Yes
Container Shipping
No
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No