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Description

We offer a range of services including Customer Service and Online Reputation Management, Crisis Management where we assist in analyzing brand-related crises, and Competition Tracking to help brands evaluate their competitors by identifying the most and least engaging posts. Additionally, we provide Social CRM and Campaign Analysis, which includes various analytical charts to assess the brand’s performance effectively, as well as Influencer Management to pinpoint key influencers and the most valuable users within their audience. Our comprehensive approach ensures that brands not only understand their market position but also enhance their overall engagement strategies.

Description

ViralMoment surpasses the analytical power of numerous analysts by swiftly analyzing consumer insights in the realm of social media. Stay attuned to brand highlights, mentions, influencers, and emerging trends as they unfold within millions of daily video uploads. Assess your share of voice and identify opportunities to gain market presence. Discover influencers who are organically participating in the conversation at a cost-effective rate. Formulate a strategy grounded in data-driven insights that reflect the content preferences of your audience. Evaluate which characters and moments truly connect with fans. Examine the evolution of a trend over time, allowing for a deeper understanding of its nuances. Gain insight into your audience's diverse communities, cultures, and modes of communication. Keep an eye on TikTok to address potential brand challenges or misconceptions before they escalate. Additionally, observe your industry for widespread customer service opportunities or avenues for success. Traditional analytical methods falter as trends shift, making it challenging to compile objective insights through personal searches or hashtag limitations. Instead, leverage ViralMoment to ensure you remain ahead in this dynamic landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

TikTok No 
YouTube No 

Integrations

TikTok Yes 
YouTube Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QuickMetrix

Founded

2015

Country

India

Website

quickmetrix.com

Vendor Details

Company Name

VIRALMOMENT

Country

United States

Website

viralmoment.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Alternatives

Alternatives