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features
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support

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Description

Quality Forward is an advanced cloud-based electronic Quality Management System (eQMS) tailored for organizations operating in stringent regulatory environments, facilitating the digitization, oversight, and automation of quality processes on a centralized platform. Leveraging the ServiceNow framework, it allows teams to efficiently manage essential workflows, including deviations, corrective and preventive actions (CAPAs), audits, complaints, change control, documentation, training, supplier quality, and risk management, ensuring comprehensive traceability and documentation that meets audit requirements. The system offers features like real-time monitoring and automated workflows, along with AI-generated insights that enhance compliance, minimize manual tasks, and boost operational efficiency throughout the product lifecycle. Additionally, it provides a highly customizable, no-code platform that empowers quality assurance teams to modify their processes in response to changing regulatory demands without the need for IT intervention, all while adhering to international standards such as FDA, ISO, and GxP. By integrating these capabilities, Quality Forward not only strengthens quality management but also fosters a culture of continuous improvement and agility within organizations.

Description

SmartISO is a cloud-based platform designed for compliance and quality management, specifically tailored for organizations that oversee ISO systems on their own. It consolidates various functions such as document control, internal audits, corrective and preventive actions (CAPA), risk management, training records, management reviews, supplier assessments, and quality dashboards into a singular workspace. This enables teams to effectively coordinate activities related to quality, environmental concerns, and occupational health and safety, ensuring that workflows comply with ISO standards. The platform also incorporates AI-driven features that assist in drafting and analyzing documents, allowing users to review generated content easily. SmartISO is targeted towards quality and health, safety, and environmental (HSE) managers, compliance teams, and ISO consultants within small to mid-sized enterprises. Subscription plans are available that differ based on standards, storage capacity, AI features, and additional functionalities, and users can take advantage of a 14-day free trial to explore its offerings further. With its user-friendly interface and comprehensive tools, SmartISO aims to enhance the efficiency of compliance management across various industries.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

ServiceNow Yes 
Yokogawa Enterprise Pipeline Management Yes 

Integrations

ServiceNow No 
Yokogawa Enterprise Pipeline Management No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$39/month/user
Starter is $39 per user per month and includes ISO 9001, 5 GB storage, 50 AI calls per month, 10 client portal users, 2 external auditors, and email support. The site advertises 20% savings on annual billing. Professional is $79/user/month; Business is $119/user/month. All plans include a 14-day free trial; no credit card is required to start.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Quality Forward

Founded

2017

Country

United States

Website

www.qualityfwd.com

Vendor Details

Company Name

ODACITY LLC

Founded

2024

Country

United States

Website

smartiso.io/

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

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