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Average Ratings 0 Ratings
Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
Description
SDL Desktop serves as an effective application designed for municipal personnel, facilitating interdepartmental connections and process automation. Meanwhile, SDL Portal is an online platform that provides residents and municipal employees with easy access to public information. This portal acts as a handy reference for staff members, while also enabling residents to interact with their local government. Additionally, SDL Mobile is a mobile application that enhances productivity in the field. Municipal inspectors, sub-code officials, and other field staff can conduct inspections, handle their tasks, and retrieve property history conveniently while they are on the move, which ultimately streamlines their workflow and improves service delivery. This seamless integration of tools ensures that both municipal staff and residents have the resources they need for effective communication and efficiency.
API Access
Has API
API Access
Has API
Integrations
Alexa Translations A.I.
SYSTRAN
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1750.00/year/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Vendor Details
Company Name
Spatial Data Logic
Founded
1997
Country
United States
Website
www.spatialdatalogic.com
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management