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Description
Puzzle Labs - a real-time and collaborative knowledge base.
Puzzle is a intelligent knowledge base that enables teams to build and share private, context-specific chatbots faster while maintaining full data ownership and privacy of their knowledge.
Puzzle Labs stands out with its prompt-first knowledge base, specifically designed to prioritize AI and prompt collaboration alongside document sharing. Our desktop app helps teams avoid LLM vendor lock-in, guarantee full data ownership, and integrate with offline and cloud language models. Puzzle leverages peer-to-peer networking for off-cloud, end-to-end encrypted collaboration underscores our commitment to secure, efficient teamwork, regardless of location.
Our platform consists of two products today:
1. Puzzle Desktop: A peer-to-peer (P2P), privacy-focused desktop-based knowledge base that allows teams to organize prompts and collaborate with AI seamlessly. It simplifies prompt engineering, making it as easy as building a shared glossary.
2. Puzzle SDK: A Prompt Engineering Toolkit (SDK) that enables developers to create chatbots, agents, and more, leveraging their shared knowledge bases.
We make "it" make sense.
Description
Transform into a beloved brand by tailoring your customer interactions. Our comprehensive platform, backed by expert assistance, streamlines the daily tasks of your Customer Service and Marketing teams while enhancing engagement with your clientele. With an omnichannel solution for managing customer interactions, the path ahead is paved for love brands—those that thrive in the present and those aspiring to do so. We empower these brands to personalize their customer relationships, adding a unique flair that distinguishes them from the competition. Each customer presents a unique challenge for your teams to navigate, allowing you to quickly assemble a complete picture of their preferences and needs!
API Access
Has API
API Access
Has API
Integrations
Axialys
calldesk
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Puzzle Labs
Founded
2022
Country
United States
Website
puzzlelabs.ai/
Vendor Details
Company Name
Easiware
Founded
2008
Country
France
Website
www.easiware.com/en/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management