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Description
The SONIC platform transforms the business landscape by seamlessly integrating Electronic Point of Sale (EPOS), inventory management, repair scheduling, chip and pin processing, supplier connections, and website functionality, all while granting access to an exclusive trade-only marketplace. At the core of contemporary retail is exceptional customer service, and with SONIC, retailers are empowered to deliver high-quality assistance directly from a tablet or computer. Retailers can effortlessly manage sales transactions, handle orders, process payments, schedule repairs, provide valuable financing solutions, facilitate click and collect services, or extend additional insurance options, ensuring comprehensive oversight of the customer experience. Additionally, the Supplier – Retailer Partner Tool enhances the collaboration between retailers and suppliers, fostering interactions that benefit both parties effectively. This innovative approach not only simplifies operations but also strengthens relationships within the supply chain.
Description
HQsoft’s nRetail is an innovative cloud-based O2O (online-to-offline) platform that effectively connects suppliers, retailers, and consumers within a cohesive environment aimed at improving efficiency, connectivity, and the overall customer journey. This solution empowers retailers to place orders at their convenience, eliminating reliance on traditional salesperson roles, and includes features such as auto-generated suggested orders tailored to current inventory levels and historical purchasing behavior. Suppliers enjoy immediate alerts when new retailers come on board, along with AI-enhanced automated customer service and visit scheduling through virtual assistants, as well as integrated loyalty programs, promotional strategies, and visibility initiatives, in addition to engaging gamified sales challenges and optimized 3PL delivery through partner logistics. The platform facilitates direct communication between vendors and retailers, streamlining order monitoring and guaranteeing prompt stock replenishment. Built on the robust MS Azure infrastructure with adherence to international security standards, nRetail also seamlessly integrates through API with DMS, ERP, and logistics systems, further enhancing its utility and flexibility in a dynamic market environment. This comprehensive approach not only addresses the immediate needs of users but also anticipates future demands and trends within the retail sector.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pursuit Software
Founded
2008
Country
United Kingdom
Website
pursuitsonic.com
Vendor Details
Company Name
HQSOFT
Founded
2006
Country
Vietnam
Website
hqsoft.com.vn/en/solution-en/nretail-the-new-retail-platform/
Product Features
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce