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Average Ratings 0 Ratings
Description
Project Astra, created by Google DeepMind, is a groundbreaking prototype in AI research aimed at serving as a comprehensive AI assistant to aid users with daily activities. By combining conversational AI with services such as Google Search, Maps, and Lens, the platform delivers timely answers to inquiries while also offering tailored support. Users can engage with Astra in a conversational manner, utilizing voice commands or video sharing, which enables the system to assist in various tasks, from organizing routines to responding to questions derived from visual content. Additionally, its advanced memory features allow it to remember information from previous interactions, enhancing the fluidity and relevance of conversations as they progress. This innovative approach not only improves user experience but also demonstrates the potential for AI to adapt and evolve in understanding individual preferences and needs.
Description
SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Avaya Experience Platform
Facebook Messenger
Five9
Freshdesk
Microsoft Teams
NetSuite
NiCE CXone Mpower
Integrations
Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Avaya Experience Platform
Facebook Messenger
Five9
Freshdesk
Microsoft Teams
NetSuite
NiCE CXone Mpower
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Founded
1998
Country
United States
Website
deepmind.google/technologies/project-astra/
Vendor Details
Company Name
SmartBots
Founded
2018
Country
United States
Website
www.smartbots.ai/
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant