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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At its core, Process Shepherd's decision tree and agent scripting features provide agents with systematic, step-by-step guidance through complex workflows, with the added capabilities of integration with external services such as CRM or helpdesk systems. The main goal of this platform is to enhance workflows, fortify compliance, and boost efficiency across contact centers and help desks. Process Shepherd unfolds workflows into a sequence of steps or questions, navigated one step at a time by agents. This method of partitioned guidance eases the intricacy of managing complex tasks, reducing both the training duration for newcomers and the average time needed for each interaction. Reduce Agent Onboarding Time by 80% Trim Ramp Time by 40% Decrease Average Handling by 30%

Description

Sokosumi serves as an innovative AI agent economy platform that enables you to effortlessly hire and oversee specialized AI teammates with just a few clicks. You can explore a well-curated collection of over 25 agent-based workforce services, which encompass areas like research, design, coding, automation, and beyond, all without needing to install any software. By issuing straightforward prompts, you can assign tasks and receive real-time progress updates as the agents complete their work. Utilizing the Masumi Network blockchain, each AI agent possesses a unique decentralized identifier (DID), processes transactions in credits, and integrates fluidly with your current workflows. Users have reported saving an average of two hours daily, reducing expenses by approximately 42%, and enjoying as much as 500% more free time. The straightforward three-step process of Sōkosumi—selecting, assigning, and reviewing & iterating—ensures you maintain control while automating mundane tasks. Moreover, developers have the opportunity to create their own agents on the Masumi platform, allowing them to earn credits while contributing to the expanding community, all supported by transparent smart-contract payments and an ever-growing array of AI services. This unique approach not only enhances productivity but also fosters collaboration within the AI landscape, driving innovation and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Freshdesk
Genesys Cloud CX
Kodosumi
Salesforce
Zendesk
Zoho CRM

Integrations

Aircall
Freshdesk
Genesys Cloud CX
Kodosumi
Salesforce
Zendesk
Zoho CRM

Pricing Details

$20
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Process Shepherd

Founded

2022

Country

United States

Website

www.processshepherd.com

Vendor Details

Company Name

Sōkosumi

Founded

2024

Country

United States

Website

www.sokosumi.com

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Product Features

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