Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.
Description
Zebu is a cloud-based solution for managing field services, tailored specifically for businesses that provide home services and operate on an appointment basis. This software integrates various functionalities such as lead and customer management, quoting, scheduling, dispatching, technician workflows, invoicing, payment processing, and comprehensive reporting. Teams have the capability to generate quotes using a price book, seek approvals and deposits, manage jobs via a dispatch board, and equip technicians with a mobile app that works offline. For customers, there are tools available for online booking, approving quotes, paying invoices, and rescheduling visits through a dedicated portal. Additionally, Zebu accommodates recurring jobs, provides checklists, sends automated reminders, requests reviews, and manages lead follow-ups. It caters to industries such as HVAC, plumbing, electrical, cleaning, landscaping, roofing, painting, pest control, and other related trades. The software also features synchronization with QuickBooks Online, while Xero integration is available as an optional add-on. Designed with the needs of owners, office staff, dispatchers, and field technicians in mind, Zebu enhances operational efficiency across multiple service sectors. Furthermore, its user-friendly interface ensures that teams can easily navigate through their tasks, leading to improved productivity and customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Business Profile
No
NEXTAR
Yes
QuickBooks Online
No
ServiceTitan
Yes
Stripe
No
Xero
No
Integrations
Google Business Profile
Yes
NEXTAR
No
QuickBooks Online
Yes
ServiceTitan
No
Stripe
Yes
Xero
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$39/month
Starter is $39 per month for up to 5 users; additional users are $9 per user per month. Growth is $89 per month for up to 15 users, and Pro is $159 per month for up to 30 users. Monthly plans are month-to-month; optional annual billing saves 15%. A 14-day free trial is available without a credit card. Xero synchronization is an optional $8 per month per company; a company connects either Xero or QuickBooks Online, not both at once.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Probook
Founded
2022
Country
United States
Website
www.probook.ai/
Vendor Details
Company Name
Zebu HQ
Founded
2026
Country
United States
Website
getzebu.com
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No