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ease
features
design
support

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Description

With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp. Send as many mass emails as you need from Zendesk directly. Send emails to test recipients Follow-up campaigns should be launched With integrated Email Tracking, you can view email statuses. You can assign campaigns to agents, groups, or brands Use an alias to type and send emails Add CCs in your emails Agents can share contact lists and campaigns Choose from the list of already created CSV files or import CSV files with data. Add formatting to your email body To create brand emails, use HTML code Integrates with analytics tools Set up triggers and schedule campaigns Zendesk tickets can be created with any status automatically Send internal notes in bulk Allow contacts to unsubscribe Get feedback through CSAT surveys and ratings

Description

Incorporate your company name in the header of your messages to ensure the recipient instantly identifies the sender, thereby enhancing your brand's visibility and boosting open rates. Utilize dynamic fields for personalized touch in each SMS you send by including specific details like the recipient's name, appointment date, and time, or any other relevant information. If your message exceeds the typical 160-character limit, there's no need to worry; you can craft longer SMS that are delivered as a single message to your clients. Effortlessly design a landing page using our robust editor and link it to your SMS communications. Transform your mass SMS campaigns into a unique experience, allowing customers to access additional information, respond, or directly contact your business. Provide an easy option for customers to unsubscribe at no cost, giving you insights into who opted out and their reasons for doing so. Plan and execute large-scale SMS campaigns by scheduling them for your preferred date and time, ensuring timely and effective communication with your audience. Remember that engaging and informative SMS not only keep your brand on top of their minds but also foster a stronger connection with your clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Base.com
Zendesk

Integrations

Base.com
Zendesk

Pricing Details

$5/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowthDot

Founded

2017

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

SMSpubli

Country

Spain

Website

smspubli.com/en/

Product Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

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