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Description
With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp.
Send as many mass emails as you need from Zendesk directly.
Send emails to test recipients
Follow-up campaigns should be launched
With integrated Email Tracking, you can view email statuses.
You can assign campaigns to agents, groups, or brands
Use an alias to type and send emails
Add CCs in your emails
Agents can share contact lists and campaigns
Choose from the list of already created CSV files or import CSV files with data.
Add formatting to your email body
To create brand emails, use HTML code
Integrates with analytics tools
Set up triggers and schedule campaigns
Zendesk tickets can be created with any status automatically
Send internal notes in bulk
Allow contacts to unsubscribe
Get feedback through CSAT surveys and ratings
Description
Incorporate your company name in the header of your messages to ensure the recipient instantly identifies the sender, thereby enhancing your brand's visibility and boosting open rates. Utilize dynamic fields for personalized touch in each SMS you send by including specific details like the recipient's name, appointment date, and time, or any other relevant information. If your message exceeds the typical 160-character limit, there's no need to worry; you can craft longer SMS that are delivered as a single message to your clients. Effortlessly design a landing page using our robust editor and link it to your SMS communications. Transform your mass SMS campaigns into a unique experience, allowing customers to access additional information, respond, or directly contact your business. Provide an easy option for customers to unsubscribe at no cost, giving you insights into who opted out and their reasons for doing so. Plan and execute large-scale SMS campaigns by scheduling them for your preferred date and time, ensuring timely and effective communication with your audience. Remember that engaging and informative SMS not only keep your brand on top of their minds but also foster a stronger connection with your clients.
API Access
Has API
API Access
Has API
Pricing Details
$5/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2017
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
SMSpubli
Country
Spain
Website
smspubli.com/en/
Product Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win