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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.

Description

Verdivo is an innovative platform that leverages AI technology to streamline chargeback management for ecommerce and subscription businesses, effectively automating the prevention, analysis, and response to payment disputes within their payment networks. It manages the entire chargeback process, from monitoring alerts in real-time to generating evidence and submitting representments automatically, thus minimizing the manual effort required for handling disputes. By integrating directly with payment processors like Shopify and Stripe, Verdivo ensures seamless synchronization of transaction data, facilitating the creation of AI-based responses that are customized according to issuer behaviors and merchant sectors. The platform's continuous learning from past disputes enhances its ability to improve win rates and stay responsive to shifting fraud patterns, while its alert features, including RDR, CDRN, and Ethoca, empower merchants to preemptively address fraudulent transactions before they escalate to chargebacks. Additionally, Verdivo offers comprehensive analytics dashboards that display recovery metrics, BIN analysis, and performance insights, enabling teams to assess risk and return on investment in real time. This holistic approach not only protects merchants from losses but also equips them with the tools necessary for informed decision-making.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Ethoca
Shopify
Stripe

Integrations

Authorize.Net
Ethoca
Shopify
Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$18.50 per alert
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Defyne Payments

Founded

2017

Country

United States

Website

www.defynepayments.com/privvy-iso-crm/

Vendor Details

Company Name

Verdivo

Country

United States

Website

verdivo.io

Product Features

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Alternatives

Alternatives

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