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Description
Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.
Description
SCALE MCA is a cloud-based CRM platform that offers a white-labeled solution tailored for independent sales organizations and brokers operating in the merchant cash advance sector. This system incorporates merchant data management, e-signature integrated digital applications, and streamlined workflows for direct lender submissions, all while automating follow-ups to enhance deal closure efficiency and minimize manual tasks. It allows for custom API integrations with various lead providers and third-party applications, ensures robust enterprise-level security through features like two-factor authentication, JWT authentication, encrypted data storage, and role-based access controls, and delivers comprehensive analytics and reporting on merchant performance and funding patterns. Additionally, the platform's white-label feature empowers businesses to brand it as their own, facilitating a quick launch that allows them to oversee leads, applications, communications, and portfolios seamlessly within a single integrated environment. This holistic approach not only enhances operational efficiency but also strengthens client relationships by providing valuable insights and improved service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$69 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Defyne Payments
Founded
2017
Country
United States
Website
www.defynepayments.com/privvy-iso-crm/
Vendor Details
Company Name
SCALE MCA
Country
United States
Website
www.scalemca.com