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Description

The 'D2C Operating System' designed specifically for Indian D2C Ecommerce Brands serves as a comprehensive solution that allows these brands to manage all their operations seamlessly from a unified platform. This system includes a variety of essential features such as Automated Return Management, a streamlined Checkout System, an RTO Management Suite, an Omnichannel CRM, a dedicated WhatsApp Business Suite, efficient Logistics Management, an integrated Journey/Marketing Solution, and AI-driven Automations. By consolidating these tools, brands can enhance their operational efficiency and improve customer engagement, ultimately fostering growth in the competitive ecommerce landscape. With the ability to access all these functionalities in one place, D2C brands can focus more on innovation and customer satisfaction.

Description

Synctrack is a platform designed specifically for Shopify merchants to enhance the post-purchase experience. It assists ecommerce businesses in effectively managing and improving the customer journey after the checkout process, covering aspects such as payment tracking, shipment visibility, delivery notifications, returns, and exchanges. With Synctrack PayPal Tracking Sync, order tracking details are automatically synchronized with PayPal and Stripe, enabling merchants to maintain up-to-date payment records, facilitate quicker fund releases, and minimize the likelihood of payment disputes and chargebacks. Additionally, Synctrack Order Tracking offers a personalized order tracking webpage where customers can check their orders, view the latest shipment status, follow delivery progress, access carrier details, and review tracking history. Merchants have the flexibility to tailor the tracking interface with their branding, suggest products, provide support links, and integrate social media, creating a cohesive experience for their customers. This comprehensive approach not only enhances customer satisfaction but also fosters brand loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify

Integrations

Shopify

Pricing Details

₹45,000/month/brand
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pragma (formerly Logisy)

Founded

2020

Country

India

Website

www.bepragma.ai/

Vendor Details

Company Name

Synctrack

Founded

2017

Country

Vietnam

Website

synctrack.io

Product Features

Product Features

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