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features
design
support

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Write a Review

Description

Practice Mate by Office Ally is a comprehensive HIPAA-compliant practice management solution used by over 25,000 healthcare organizations. Its user-friendly interface simplifies revenue cycle and billing management and streamlines booking to increase administrative workflow efficiency. It seamlessly integrates with other Office Ally solutions to provide patient intake, reminders, and e-prescriptions. You can get started today at no cost, commitment, or implementation to reduce administrative tasks, enhance job satisfaction, and improve the overall patient experience.

Description

Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments. Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels. In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs. Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Azalea EHR No 
CombineHealth AI Yes 
DrChrono No 
EpicCare EMR No 
Healthy Planet No 
InSync Healthcare Solutions No 
Intergy EHR No 
MEDITECH Expanse No 
ModMed No 
NEMT Cloud Dispatch Yes 
NextGen Healthcare EHR No 
Nextech No 
Office Practicum No 
Oracle Health No 
QuickSlot Health Yes 
Service Center Yes 
Veradigm EHR No 
athenaOne No 
eClinicalWorks No 

Integrations

Amazon Web Services (AWS) Yes 
Azalea EHR Yes 
CombineHealth AI No 
DrChrono Yes 
EpicCare EMR Yes 
Healthy Planet Yes 
InSync Healthcare Solutions Yes 
Intergy EHR Yes 
MEDITECH Expanse Yes 
ModMed Yes 
NEMT Cloud Dispatch No 
NextGen Healthcare EHR Yes 
Nextech Yes 
Office Practicum Yes 
Oracle Health Yes 
QuickSlot Health No 
Service Center No 
Veradigm EHR Yes 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

$0
Start for Free!

* While Practice Mate is a no-cost practice management software, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Trial Yes 
Free Version Yes 

Pricing Details

Demo for Pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Office Ally

Country

United States

Website

cms.officeally.com/lp/practice-mate

Vendor Details

Company Name

Relatient

Founded

2012

Country

United States

Website

www.relatient.com

Product Features

e-Prescribing

Clinical Alerts No 
Drug Reference Database No 
EPCS No 
Electronic Prior Authorization No 
Formulary Management No 
Medication History No 
Prescription Cancellation No 
Prescription Renewals No 
Refill Management No 

Medical Practice Management

Claims Management Yes 
E-Prescribing Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Insurance Eligibility Verification Yes 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing Yes 
Patient Portal Yes 
Patient Records Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting Yes 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access Yes 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake Yes 
Patient Portal No 
Patient Records Management No 
Payment Processing Yes 
Reminders Yes 
SMS Messaging Yes 

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