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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.

Description

Rekon's premier software solution efficiently handles lien releases and assignments while seamlessly integrating the specific requirements of over 3,600 recording offices, which greatly minimizes the risk of recording mistakes and associated penalties. By continuously storing and updating all recording criteria, Rekon maintains regular communication with local recording offices, ensuring that any modifications are swiftly integrated into the software. The platform automates several tasks, such as data entry, calculating recording fees, and generating checks for payments, making the entire process more efficient. Additionally, workflows are systematically assigned, and the time spent on each work queue is meticulously tracked, allowing servicers to evaluate and enhance employee productivity. Given the extensive range of recording requirements, attempting to manually process lien releases and assignments can lead to significant errors, causing expensive delays. Rekon’s sophisticated technological solution not only streamlines the entire operation but also empowers servicers to maintain complete oversight of their documentation. With this level of innovation, servicers can focus more on their core responsibilities while trusting that their recording processes are in capable hands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 

Integrations

QuickBooks Online No 
Stripe No 

Pricing Details

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PowerOps

Country

United States

Website

powerops.io

Vendor Details

Company Name

Rekon Technologies

Founded

1994

Country

United States

Website

www.rekon.com/rekon

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management Yes 
Electronic Applications No 
Government Loans Yes 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

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