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support

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Description

Learn to understand your customers. Create a better product. PostHog offers a complete product analytics UX. Analyze trends, funnels and retention. Event autocapture is the key to all of this. PostHog automatically captures events and user behavior within your mobile or web app. Know how traffic flows through your app. Know the pageviews, actions, and other information of every user on your website or app. Visualize product trends and retention. Analytics can help you understand your users and how to keep them coming back. Visualize how users navigate your website or app. Use metrics to determine what needs improvement. Release new features regularly without worrying about breaking existing changes. Rapidly test new ideas and roll them out to 10%, 20%, or 100% of your users. PostHog can easily be deployed in your cloud for easy adoption and onboarding. PostHog is designed to scale. This includes our open core pricing model. PostHog can manage your deployment on your infrastructure.

Description

TraceUX is a complimentary self-hosted platform designed to enhance the user experience of web applications. This tool integrates various features such as session replay, in-app feedback, announcements, browser logs, and backend performance metrics into a single dashboard for convenience. It allows teams to connect feedback to specific sessions, thereby facilitating the investigation of reported issues efficiently. Built as a single Go binary, it includes an integrated React dashboard and utilizes SQLite for data storage, with the option for Docker deployment as well. All recordings are maintained on your own infrastructure, ensuring data privacy and control. Users benefit from the absence of vendor-imposed session limits or licensing fees based on the number of users; instead, capacity is determined by the resources of your server and your data retention preferences. The source code can be accessed under the TraceUX Community Source License, promoting a collaborative development environment. Additionally, the user-friendly interface makes it accessible for teams of all sizes to leverage its capabilities effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Axis LMS Yes 
Depot Yes 
Elestio Yes 
Engage Yes 
Finsi Yes 
Mazaal AI Yes 
Mimasa AI Yes 
Miniloop Yes 
Nekton.ai Yes 
Neorepo Yes 
PathPilot Yes 
Plus One Yes 
Roomote Yes 
ScrapeGraphAI Yes 
Viktor Yes 
Voker Yes 
atEaseAI Yes 
tracerHQ Yes 

Integrations

Slack Yes 
Axis LMS No 
Depot No 
Elestio No 
Engage No 
Finsi No 
Mazaal AI No 
Mimasa AI No 
Miniloop No 
Nekton.ai No 
Neorepo No 
PathPilot No 
Plus One No 
Roomote No 
ScrapeGraphAI No 
Viktor No 
Voker No 
atEaseAI No 
tracerHQ No 

Pricing Details

Free
Generous free tier per month, charged by usage after free allowance is used up.
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PostHog

Founded

2020

Country

United States

Website

posthog.com

Vendor Details

Company Name

TraceUX

Country

Honduras

Website

trace-ux.builtbyfrank.dev

Product Features

Mobile App Analytics

A/B Testing Yes 
Channel Attribution Yes 
Cohort Analysis Yes 
Funnel Analysis Yes 
In-App Events Tracking Yes 
Push Notifications No 
Retention Tracking Yes 
Revenue Tracking Yes 
Uninstall Tracking Yes 

Product Analytics

Attribution Yes 
Automatic Data Capture Yes 
Churn Reporting Yes 
Customer Feedback Collection Yes 
Customer Guidance Yes 
Customer Journey Analytics Yes 
Data Export Yes 
Data History Retention Yes 
Data Labeling Yes 
Product Engagement Scoring Yes 
Real-Time Data Analysis Yes 
Touchpoint Analytics Yes 
User Segmentation Yes 

Session Replay

Eye Tracking Yes 
Form Analytics Yes 
Heatmaps Yes 
Mouse Tracking Yes 
Optimization Tools Yes 
Session Recording Yes 
Surveys Yes 
User Experience Analysis Yes 
User Feedback Yes 
Visitor Segmentation Yes 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics Yes 
Goal Tracking Yes 
Keyword Tracking No 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking Yes 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Product Features

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording Yes 
Surveys Yes 
User Experience Analysis Yes 
User Feedback Yes 
Visitor Segmentation No 

Alternatives

Alternatives