Compare Pointel Genesys Configuration Management Solution vs. Samantha

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.

Unimus is a powerful network automation, configuration backup, and change management solution designed to simplify network operations for businesses of all sizes. Supporting 350+ device types across 150+ vendors, Unimus is a network-agnostic platform that eliminates manual network tasks while enhancing security and reliability. With automated configuration backups, Unimus ensures seamless disaster recovery, giving IT teams quick access to historical versions and real-time change tracking. Its network auditing features provide instant visibility into configuration consistency, compliance, and security risks. Change management is simplified with automatic change detection, detailed version history, and customizable notifications. Unimus' intuitive web-based interface makes it easy to manage networks without requiring deep technical expertise, while its integrated CLI access allows for real-time troubleshooting and command execution. Whether you're looking to automate bulk configuration changes, perform firmware upgrades, or improve network visibility, Unimus provides a scalable, cost-effective solution for modern network infrastructures.

Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

Introducing Doc Sheets: Streamline Your Enterprise Lifecycle & Requirements Management Effortlessly Doc Sheets is a powerful, user-friendly software solution that simplifies enterprise lifecycle and requirements management. With an intuitive interface, flexible features, and affordable pricing, it empowers organizations of all sizes to manage documentation and requirements throughout the product development cycle efficiently. Key Features: Intuitive Interface: Easy navigation for technical and non-technical users, minimizing the learning curve. Requirements Tracking: Capture, document, and prioritize requirements with traceability. Project Management: Plan and track tasks, milestones, and deliverables. Test Case Management: Create, organize, and track test cases, ensuring comprehensive coverage. Lifecycle Management: Manage the entire development cycle from planning to release. Customizable for Various Industries: Tailor the software to suit software, embedded systems, medical devices, and more. Collaboration and Version Control: Real-time collaboration and version control to enhance teamwork. Affordable Pricing: Cost-effective pricing for organizations of all sizes. Try Doc Sheets today!

Netwrix Auditor, a visibility platform, allows you to control changes, configurations, and access in hybrid IT environments. It also eliminates the stress associated with your next compliance audit. All changes in your cloud and on-prem systems can be monitored, including AD, Windows Servers, file storage, Exchange, VMware, and other databases. Reduce the complexity of your inventory and reporting. You can easily verify that your access and identity configurations match the known good state by reviewing them regularly.

ADAudit Plus provides full visibility into all activities and helps to keep your Windows Server ecosystem safe and compliant. ADAudit Plus gives you a clear view of all changes to your AD resources, including AD objects and their attributes, group policies, and more. AD auditing can help you detect and respond to insider threats, privilege misuse, or other indicators of compromise. You will have a detailed view of everything in AD, including users, computers, groups and OUs, GPOs. Audit user management actions, including deletion, password resets and permission changes. Also, details about who, what, when and where. To ensure that users have only the minimum privileges, keep track of who is added and removed from security or distribution groups.