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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Facilitate seamless access to more engaging and adaptive sales training, allowing your teams to swiftly locate up-to-date resources that enhance their sales discussions. Ensure that your representatives are honing and adjusting their techniques in practical scenarios by utilizing video practice sessions. Equip sales managers with a structured framework and methodology that enables them to coach their teams efficiently and effectively. Identify and implement best practices to navigate real customer interactions successfully. Promote knowledge retention through video-based product showcases, thereby enhancing the way product information is disseminated among your salesforce. Synchronize your sales messaging with the various phases of the buyer's journey, particularly focusing on mastering both the awareness and educational stages of the sales cycle. The straightforward structure simplifies the process of providing coaching feedback, while video annotation tools become crucial when more detailed feedback is necessary. Establish competency benchmarks to track progress and facilitate continuous improvement, ultimately leading to a more competent and confident sales team. This comprehensive approach not only empowers individual growth but also fosters a culture of excellence within the sales organization.

Description

Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PointForward

Website

www.pointforwardsoftware.com

Vendor Details

Company Name

Solidroad

Country

Ireland

Website

www.solidroad.com

Product Features

Sales Training

Analytics / Reporting No 
Assessment Management No 
Built-in Course Authoring No 
Certification Management No 
Customizable Branding No 
Gamification No 
Learning Management No 
Microlearning No 
Onboarding No 
Practice Tools No 
Progress Tracking No 
Video Assessments No 

Product Features

Sales Training

Analytics / Reporting No 
Assessment Management No 
Built-in Course Authoring No 
Certification Management No 
Customizable Branding No 
Gamification No 
Learning Management No 
Microlearning No 
Onboarding No 
Practice Tools No 
Progress Tracking No 
Video Assessments No 

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