Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create a tailored booking application specifically for your hair salon to help elevate your beauty enterprise above the competition. With your own dedicated mobile app for your barbershop or beauty salon, you can ensure your services gain visibility on both the App Store and Google Play. Enhance operational efficiency through automated appointment scheduling, allowing your clients to secure bookings with their chosen barber in just a few taps. This system makes it easy for clients to align their personal schedules with your barbers' availability. The app also facilitates online payments for added convenience. After each appointment, customers will receive a prompt to rate their experience with the stylist, providing valuable feedback. To encourage repeat business, offer discount coupons to your clientele, and keep them informed about special promotions through broadcast messages. Whether you operate a barbershop, a nail art studio, or any beauty-related establishment, our exceptional booking and appointment software is designed to amplify the success of every beauty business while providing a seamless experience for your customers. Ultimately, investing in this technology will not only streamline your operations but also foster greater customer loyalty.

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Instagram No 
Mycel No 

Integrations

Google Calendar Yes 
Instagram Yes 
Mycel Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Plarise

Country

United States

Website

plarise.com

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Product Features

Barbershop

Appointment Reminders Yes 
Appointment Scheduling No 
Client Profiles No 
Email Marketing No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Payroll Management No 
Point of Sale (POS) Yes 
Wait List Management No 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Alternatives

Alternatives

BarbrFlow Reviews

BarbrFlow

Core Haven Labs
Buiiild Reviews

Buiiild

DENIM SARL
Clienteka Reviews

Clienteka

PLWebsites
SMS Reminder Reviews

SMS Reminder

CK Digital