Compare Plantweb Optics vs. Ribbon Communications

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Protect yourself with military-grade encryption and access to streaming content and sites around the globe. Hotspot Shield encrypts and logs no data that could be linked to you, protecting your identity and information from cyber predators and hackers. Our proprietary Hydra protocol optimizes VPN connections to ensure secure, fast connections for streaming, downloading, gaming, and other activities.

Globalscape's Enhanced File Transfer platform (EFT) is a user-friendly managed file transfer software (MFT). Globalscape EFT is trusted by thousands of Windows-Centric Organizations for mission-critical file transfers. EFT offers security and compliance, as well as powerful tools for collaboration, automation, and analysis. It is available in cloud/SaaS EFT Arcus and on-premises EFT deployments. EFT, unlike traditional file transfer software, provides enterprise-level data security and data transfer automation through integration to back-end systems. EFT administration is simple, yet provides complete control over your file transfer system. EFT replaces insecure legacy systems and expensive leased lines with a high-performing, scalable alternative.

Third Party Logistics (3PL), Warehouse Management Systems and Integration software. These systems are designed to track and manage the movement of materials (raw goods, finished inventory, etc.) within a warehouse and between multiple inventory locations. Total Integration capabilities, which include 3PL Billing capabilities. Ramp Enterprise WMS allows users to manage all aspects of their inventory. Warehouse managers/employees have the ability to track inventory, shipments, and item statuses using wireless RF (Radio Frequency). Enterprise WMS allows for the tracking of items across multiple locations and in real-time with RF scanners. Ramp Enterprise WMS software can handle multiple facilities, dry or cold storage, multiple clients and multiple product types. Unlimited tracking capabilities, 3PL billing capabilities, order fulfillment, tracking, small parcel shipping

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

The CLEAR™ Cryptosystem is a FIPS-140-3 validated encryption SDK designed to secure files, streaming media, databases, and network communications with cutting-edge, programmable encryption technology. Fully compatible with all modern computing platforms, CLEAR™ provides a simple, turnkey solution for integrating advanced encryption into existing security systems. With Post-Quantum Cryptography (PQC) capabilities, it delivers future-proof protection against emerging cybersecurity threats, ensuring your data is secured with the strongest available encryption methods. Key Features: • PQC Encryption Strength ( 512bit - 10,240bit) • Ultra Low-Latency Streaming (< 11µs / Packet) • Hyperkey™ Technology with embedded ACL • Multi-Factor / Bio-Metric Symmetric Keys • Plug-N-Play Entropy - CSRNG, QRNG, HRNG Benefits: • Pass cybersecurity audits with best-in-class tools • Share data securely via Sharepoint, Dropbox, etc. • Protect legacy gear and outdated network equipment • Extend protection to files in 3rd party portals • Future lasting power - long-term data archival

RunMyJobs by Redwood is the most awarded SAP-certified SaaS workload automation platform allowing enterprises to achieve end-to-end IT process automation and unify complex across any application, system or environment without limits and with high availability as you scale. We're the #1 job scheduling choice for SAP customers with seamless integration to S/4HANA, BTP, RISE, ECC and more while maintaining a clean core. Empower teams with seamless integration with any present and future tech stack, a low-code editor and a rich library of templates. Monitor processes in real-time with predictive SLA management and get proactive notifications via email or SMS on performance issues or delays in all your processes. Redwood team provides 24/7/365 day global support with the industry’s strongest SLAs and 15-minute response times and a proven approach to migration that secures continuous operations, including team training, on-demand learning and more.

Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional. 3 key differentiation that make Zinrelo a trusted brand among brands globally include its unique data analytics for contextual decision making, robust, secure, scalable technology platform form, and strategic consultations for continuous improvement. Features: Zinrelo loyalty rewards platform is loaded with features that are needed by mid to large businesses. - 360 Degree Customer Engagement - Built-in Referral Program - Reward Tiers - Powerful Marketing Promotions Engine - Fully Customizable & Fully Brandable Member Dashboard - Omni-Channel Program Implementation - Flexible Rewards - Automated Email Notifications - Detailed Reports with Downloads - 100 Currencies Supported Including USD, EUR - Multi-language Support & lots more

Innkeeper's advantage is an all-in-one hospitality property management system designed for boutique inns, bed and breakfasts, and vacation cabins. Our integrated booking engine, Book It Now and a custom-branded website gives guests a better booking experience than larger hotels. The Website displays all information at once, including price and availability. It does not redirect the guest to any third-party domain. The solution provides channel management across third-party booking sites, as well as enterprise-level features such as automated email and SMS messaging, self-check-in capability, yield management, guest management, yield and rate management and guest management.

Checker is a professional market research solution, that allows for conducting 360-degree customer satisfaction campaigns. Offering a Mystery Shopping platform, alongside a full-fledged application for customer experience management, helps with multichannel data collection, complete operational workflow, and unified reporting tools. Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. With excellent customer service and an end-to-end enterprise-level CX solution, Checker has won global recognition worldwide, reaching new partners and clients across 4 continents.