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Description
Elevate your hotel's guest experience to unprecedented heights.
Manage your reservations effortlessly through an intuitive drag-and-drop calendar interface, enabling seamless guest check-in and check-out with just one click. Enhance each booking by adding personalized notes and preferences using the integrated voice-to-text feature, while also enjoying hassle-free payment processing with various payment options and currencies. Update reservations and rates in a single click to eliminate overbooking issues and avoid unexpected surprises.
Streamline operations with quick access buttons for check-in and check-out, reducing the need for constant tab switching and presenting all essential information at a glance. A user-friendly check-in wizard captures all critical details without any hassle. Adjusting the invoice recipient, splitting invoices, and posting charges can be done effortlessly with a single click, making room plan management straightforward. Group reservations have become a breeze, eliminating previous complications.
With over 60 diverse reports available and multiple methods to analyze your data, our system is fully customizable to suit your unique needs. You can generate revenue reports, project future earnings, assess group discounts, track top bookers, and monitor in-house guests, room availability, arrivals, departures, and overall capacity, ensuring you have all the insights necessary to optimize your hotel's performance.
Description
Our customer management platform enables you to monitor owners, suppliers, clients, and partners effectively. With 24/7 online access, you'll never lose track of that crucial contact number again. The lead management console serves as the central hub for all activities, allowing you to record each inquiry and guide it through to a confirmed booking, while also keeping tabs on all inquiries and communications. You can easily log callbacks, create to-do lists, set reminders, and follow up on opportunities that may be lagging. The online booking engine facilitates accepting reservations both online and via phone. The system automates rental pricing and commissions, accommodating discounts, agent fees, and holiday extras seamlessly. Additionally, our sophisticated communication system ensures that your administrative tasks are streamlined, automating routine procedures and guaranteeing that everything is in order for a flawless arrival. This comprehensive approach not only enhances efficiency but also improves customer satisfaction, making your operations smoother and more effective overall.
API Access
Has API
API Access
Has API
Integrations
Bowo
Canary Digital Tipping
MeetingPackage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£475.00 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Planet
Founded
1985
Country
Ireland
Website
www.weareplanet.com/hotel-pms
Vendor Details
Company Name
iPro Software
Founded
2012
Country
United Kingdom
Website
www.ipro-software.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management